Selecting the right product metrics (KPIs)
Executives want financial outcomes, strategists want systemic impact, managers want team accountability, teams want credit for executing work, planners want ...
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Metrics that cannot even be measured in retrospect
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Metrics can be incredibly powerful. But you have too many of them.
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The Golden Rule
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No wait, of course THAT is the single most important SaaS metric
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The “Talk vs Walk” workshop
Despite the insipid rhyming, it’s a surprisingly useful question to analyze:
You talk the talk, but do you walk the walk?
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