You’re a little company, now act like one
I talk to a lot of companies that are still hunting for customer #1, or a few sales have been made but the ball isn’t rolling yet.
Most of them are making the...
Similar Articles (10 found)
🔍 83.2% similar
How to get customers who love you even when you screw up
During the first year of Smart Bear’s existence, my software was crap. How did I get customer...
🔍 79.3% similar
If you build it, they won’t come, unless…
Ask a technical founder about her startup, and she’ll proudly describe her stunning software—simple, compell...
🔍 77.5% similar
Tech Support is sales
You probably think of “tech support” as the bottom of the food chain. “Shit flows downhill” and all that. After all:
- Tech supp...
🔍 77.4% similar
“Stealth mode” and other f’ing brilliant strategies
Here are some of my super-secret winning strategies from 25 years of building startups.
Stay in st...
🔍 76.9% similar
Human + Fallible = Love; Corporate + Sterile = Refund
A lovely new company/customer etiquette has emerged, and small startups are especially suited fo...
🔍 76.7% similar
Rude Q&A: The constructive devil’s advocate
Nothing clarifies things quite like a hyperactive, all-knowing, all-seeing, real asshole of a devil’s advo...
🔍 76.6% similar
The Important Thing—powerful enough to override all your deficiencies
Do you feel the crushing weight of the disadvantages facing every new company? N...
🔍 76.4% similar
“Authentic” is dead. And so is “is dead.”
It’s time to retire the following phrases. They should no longer be used in any context except derisive mock...
🔍 76.0% similar
You’re a real company when…
Ever since I started Smart Bear in 2002, there’s been a running question:
“When do you know you’re a real company?”
Which ...
🔍 76.0% similar
Put down the compiler until you learn why they’re not buying
New companies rarely have a problem writing code.
The problem they have is: We don’t have...